customer relationship manager up to £45k plus bonus

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🌟 Customer relationship manager care homes
✴️ up to £45k plus bonus

✴️ Cambridge
✴️ 40 hours per week
In this role, you’ll be an ambassador for my clients beautiful GOOD rated elderly care home.
You’ll help families choose the home, and more residents benefit from their care.
The role
Customer Relationship Manager
You’ll work closely with the Home Manager to design and deliver tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. From hosting community events to creating engaging marketing materials, the Customer Relationship Manager is key to help families understand what makes this home the right choice.
If you have a background in care home sales or are a deputy manager,  nurse , senior carer or home manager who enjoys show rounds’ and would relish a change in direction then this is the role for you
Using all your care knowledge to improve occupancy and improve peoples lives

Your responsibilities:
Support families in exploring care options with empathy, clarity, and warmth
Build strong relationships with prospective residents
Develop and deliver local sales and marketing plans to drive enquiries and occupancy
Responsible for marketing content, from creating printed brochures to social media post
Organise local events to raise the home’s profile
Work with the Home Manager to manage admissions smoothly and supportive
Track and follow up enquiries using CRM tools, keeping communication clear and helpful
email or call office@gracejamesrecruitment.co.uk/07710 481356